Our Commitment
Criterion aims to follow the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as an ongoing design and engineering objective. This statement describes our current commitment; it is not a representation that every page or third-party component has been independently certified as fully conformant.
Accessibility Options
The Accessibility control available on every Criterion page provides larger text, higher contrast, and reduced-motion preferences. These options supplement, rather than replace, browser zoom, operating-system settings, screen readers, voice control, keyboard navigation, and other assistive technologies.
Measures We Take
Criterion uses semantic headings, labeled form controls, visible keyboard focus, text alternatives for meaningful images, responsive layouts, reduced-motion support, plain-language instructions, and sufficient color contrast as design requirements. Automated checks are supplemented by keyboard and visual review because automated testing cannot identify every barrier.
Known Limitations
Third-party market-data widgets may not fully inherit Criterion display preferences and can change without notice. Some historical or third-party images may have limited descriptive context. If an inaccessible component prevents you from using a service, contact us and we will work to provide the information or process through a reasonable accessible alternative.
Accessibility Support
Email service@criteriongrading.com with the page address, the problem encountered, the assistive technology or browser used if you are comfortable sharing it, and the best way to reach you. You may also write to Criterion Grading, 1855 Valley Road, Suite #300, Berkeley Springs, West Virginia 25411.
Review Cycle
Criterion will review material customer-reported barriers and update this statement as the service, testing coverage, and known limitations change. Last reviewed August 23, 2026.